Don't take our word for it - Listen to what our clients say - in their words! (Sourced from Rankers independant reviews)
Nathan Smith & Sunrise Holidays made our trip! Our campervan was amazing- fully equipped, very clean with a great solar panel that saved us tones of money 'cause we never had to plug in on campsites. Nathan is the radest person ever!!! He was very attentive, helped us plan our trip on-the-go and was reachable at all times by phone. He made our trip experience so good! Speaking to other campers we realized how different it is to have your campervan owner so available for you eager to assist, so if you are planning on renting a campervan for a NZ trip, do yourself a big favor and do it with Sunrise holidays.
From our first contact with Nathan, throughout the booking process, and then during 39 days and 5600 kilometres on the South Island we were continually impressed with not only the quality of the vehicle and all the little luxuries that were supplied with it, but also with Nathan and Rachael - who were always available via phone or email to patiently assist.
Every time we opened a drawer or cabinet, we found another useful tool, kitchen gadget, or comfort item. And the reason? The owners of this company are actually campervan-ers themselves; they know what travelers want and need. The van came with an array of systems to make freedom camping not just possible, but downright luxurious - solar panels, diesel heater, carpeting (much appreciated in the colder months!), TV with DVD player and satellite dish, hot water bottle, stove-top toaster, French coffee press, flashlight, umbrella, blue-ice pack for picnics, camp chairs and camp table, extra layers for the bed (duvet/comforter and two fleece blankets).
Over these 38 nights, we spent a total of NZ$50 on campsites and never once used auxiliary 240V power. The van's electrical system is optimized to provide battery power for its on-board systems - freeing you from the hassles (and expense!) of holiday parks and noisy neighbors. Most nights we camped in pristine surroundings with no other campers in sight - all made possible by this superbly equipped vehicle and free campsites.
Nathan and Rachael - a personal thank you from us, for everything. It isn't often that our expectations are exceeded.
We recently returned from three weeks touring around both South and North Island and what a fantastic experience. From our first contact with Nathan and through the booking process, nothing was too much trouble for him. All our questions were promptly answered by email which made our booking a simple process. Those personal touches were what helped us make the final decision to go with Sunrise Campervans.
The campervan was delivered to our Christchurch hotel by Rachael along with detailed instructions on the operation of the vehicle and it's equipment. The cleanliness and inclusions were outstanding. Little touches like tea and sugar, hot water bottle and lots of blankets were really appreciated.
Nathan was always contactable to answer any questions we had. Prior to our trip he sent us lots of valuable information which was a great help to us in locating campgrounds along the way.
Initially we were a bit hesitant at touring during Winter but it turned out to be an amazing experience and we would highly recommend it to anyone who wishes to see the beauty of New Zealand at this time of year. Our campervan was always warm at night , having both a built in diesel heater and electric heater for when we were at powered sites.
Our campervan never missed a beat and after 4500 klms we handed it back to Nathan at our Auckland hotel. If you want the personal touch and not be just a number then I would highly recommend Sunrise Holidays campervans. One thing we are sure of is that we will be back to see NZ again and will be booking with Nathan. Thank you for such a positive experience.
Our New Zealand vacation was one of the most AMAZING things our family has ever done, with Nathan and SUNRISE HOLIDAYS being one of the main reasons we enjoyed the experience so thoroughly. I was working hard ahead of time, researching campervan companies (of which there are many) and everything I read kept pointing me back to Sunrise Holidays. From the first contact Nathan was friendly, professional and caring, always easy to reach and always quick to get back with any answers we needed. He kept up with us as the trip neared, and picked us up from the airport (two hours from his home base) just to make things easier for us. After Nathan picked us up and showed us every detail of the motorhome, he agreed to ride a ways with us until I was comfortable driving through traffic, on the other side of the road ;^) It was extremely helpful to have his guidance.
Quickly about the motorhome. It ran like a top, everything was in great working order, and many extras that other companies charge for were all provided. We drove 5400 kms and we couldn't have been happier with it.
After we took off, Nathan checked in with us once a week to be sure everything was going well. He was also very patient and kind in talking me through some NZ vs. US electrical issues that I had trouble with (my confusion, not their problem). Nathan was helpful to the end, meeting back with us at the airport three weeks later for our flight home. Working with him was extremely easy and I would highly recommend Nathan and Sunrise Holidays for any New Zealand vacation!
HIGHLY RECOMMENDED!! I had an absolutly perfect experience with Sunrise Holidays! Nathan, the owner, came to Auckland in order to do the handover. Very personal and he spent plenty of time in order to explain everything. The van was super clean and even had some extras like a huge solar panel which allowed us to stay away from power for weeks... awesome for freedom camping. Had some questions during my trip which Nathan was able to clarify on the phone right away. We had no issues with our camper for the entire rental period (7 weeks). If we return to NZ (which will happen sooner or later) I will book again with Sunrise Holidays... guaranteed! Thanks Nathan, you made our NZ experience to a very special one...
We had a wonderful time on the south island in the camper; we were very sad to part company with the vehicle. We found it very well equipped, and very easy to drive; as you said Roydon, it’s certainly pretty nippy.
Should we ever come back, which at the moment seems like a strong possibility, we would certainly use your company again for hiring a camper. We would also feel very confident to recommend you to any friends considering a similar holiday.
Best wishes to you both for a very happy Christmas, and may the new year bring you continued success.
Paul & Linda Derrick.
Just wanted to let you know we had a fabulous holiday in the campervan we hired from you recently. We really appreciated your personal input, sorry we didn’t get to meet you, but Peter did a good job of introducing us to the van in Picton, end the drop off in Chch was also very friendly and hassle free.
We will be recommending Sunrise Campervans to our friends, and hopefully will have the opportunity to use one of your vans again ourselves for future South Island holidays.
Regards, Domini Martin
It was a wonderful camper, and you give a wonderful service.
If ever we require a camper again, (hopefully for holiday purposes) we will definitely use your company. I would also gladly tell anyone else the same
Thank you very much, Roydon and Jane. This week we are in a Britz berth for North Island, and find it not as well equipped (no toaster) or supplied (no salt and pepper!).
I’d recommend you and use you again. Best, Skipper
We had a wonderful time with your campervan on the South Island. Most of the time we had fantastic weather (especially at Abel Tasman and Doubtful Sound).The camper was perfect and we had everything we needed. Thank you very much!!!!
Sabine & Andy, Philipp& Kerstin
I have passed on your thanks to my parents. Likewise they would like me to pass on their thanks to you. They said that the van was absolutely fantastic. They couldn’t believe how powerful and comfortable it was. They had a fantastic time and are already contemplating a return trip next year!
Certainly, based on their glowing praise, I would have absolutely no hesitation in recommending your company to others and also booking you ourselves should the circumstances arise.
Anyway, thanks for the feedback. It’s been a pleasure.
Just a short note to let you know how much enjoyed your service, humour and the easy transaction of receiving "Betsy The Camper" as the kids nicknamed it.
We had an absolute ball in Betsy she was very easy to drive with awesome views all around well-equipped and very comfortable after some long days. We are really keen to get back and do the bottom of the South Is and give ourselves more time.
Paul Cecily Ryan and Keely O’Sullivan
Just a quick note to say thank you for the great holiday in the campervan.
And to apologise for the rushed drop-off on Wednesday at Picton.
The van was great, we freedom camped most of the time and for your info, the St Arnaud DOC campsite has powered sites (quite handy when you are parked in 10cm of snow).
We have almost convinced some of our friends to go on a camper holiday, so will pass on your details.
James and Emma
Thank you for your note and thank you for being understanding about the damage. We had an amazing time with our friends and they loved the van very much. It never hiccupped once and they were very impressed. Our 10 hour drive from Auckland to Wellington in one day never created any hassles at all for the vehicle. So thank you it was a great home for them for a month. One thing I forgot was the pilchards in the freezer! I hope you found them before it went out again. It was our friends fishing bait!
Hope you get a well-deserved break sometime during the winter.
Thanks very much for the great service. We had a wonderful holiday and will be recommending your company to others. We were pleasantly surprised by how comfortable and convenient the van was, we've never used one before but had no problems working everything. I don't think we sleep any better in our own beds!
Jane & Gus Simmons
I would like to thank you very much for the 'perfect' holiday in your campervan - it was brilliant. Thank you also for your professionalism throughout what I now refer to as the "Riwaka" incident.
Rest assured I’ve told everyone I know, how fantastic your company is and have passed on your phone details in case people want to hire from you.
We wanted to write and tell you how much we enjoyed our holiday on the South Island and how much we appreciated the van and the service you gave us. We especially appreciated the extra days you let us tag on at the end. The van worked out so well for us all it really made the holiday special. We are attaching a photo we thought you might like. I'm sure you are not short of photos of the vans in beautiful places but feel free to use it if it works for you.
Thanks again. Well certainly recommend you in the future.
Caroline & David Socha
Thanks for the news re the repair. We were pleased to hear that the glass was covered by our insurance and appreciate your prompt and fair dealing with the repair.
We had a fantastic time in New Zealand and thoroughly enjoyed our first ever camper van holiday. We would have no hesitation in recommending your company to friends.
Kind regards to you both from Diane and Norman Hanford.
Thanks for being so patient with us over our holiday hic-ups. Next year we have decided to fly to Christchurch and pick up a campervan from there and take a little bit more time to explore..
It's certainly a great way to see the country and those TOP 10 HOLIDAY parks are fantastic... Clean, flash and with excellent helpful staff (With the exception to Hanmer Springs which was apalling service and the facilities were very dirty...)
We have recommended your firm to all our clients and friends since returning home and certainly hope to use you again next year...